Effective Date: 25-04-2025
Last Updated: 25-04-2025
At Helloweddy Matrimony, your privacy is not just a policy — it's a priority. We are committed to protecting your personal information and maintaining transparency about how we collect, use, share, and safeguard your data.
1. Information We Collect
When you use Helloweddy services, we may collect the following types of information:
a) Personal Information
- Full name, date of birth, gender, marital status
- Contact information (phone number, email address, location)
- Photographs, education, profession, income
- Family details, caste/community, preferences
b) Sensitive Personal Data
- Medical reports (for Pre-Health Check)
- Identity proofs (for background checks)
- Legal status (in case of divorce/widowhood)
- Social media links (optional)
c) Usage Data
- IP address, device info, login times
- Chat history, call logs (for safety review only)
- Preferences and matches viewed
2. How We Use Your Data
We use your data to:
- Create and manage your profile
- Suggest suitable matches based on preferences
- Facilitate calls, chats, and pre-wedding meetings
- Conduct background, health, or NRI verifications (if opted)
- Communicate updates, offers, and relationship mentoring
We do not sell, rent, or misuse your data for any external commercial purpose.
3. Data Sharing
Your data may be shared:
- With verified matches only after mutual interest
- With third-party service providers (e.g., labs, investigators) for authorized services only
- With legal or government authorities only if required under Indian law
4. Your Control & Rights
You have the right to:
- Access or update your profile at any time
- Request deletion of your data (as per policy)
- Withdraw consent for marketing communication
- Freeze or deactivate your profile
Send such requests to: teamhelloweddy@gmail.com
5. Data Retention
- Your data is stored securely on encrypted servers within India
- Inactive profiles are retained for up to 3 months and then deleted
- Legal and verification records are stored as required by law
6. Security Practices
We use:
- SSL encryption and secure servers
- Role-based staff access
- Two-factor authentication for account logins
- Background verification of internal team
We follow Indian IT Act 2000 and adhere to international data security protocols.
7. Children's Privacy
Our services are strictly for individuals above 18 years. We do not knowingly collect data from minors.
8. Third-Party Links
Helloweddy may contain links to external websites (e.g., social media, labs). We are not responsible for their privacy practices. We recommend you review their policies separately.
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be notified via email or on the website. Continued use of services implies your consent to the updated terms.
10. Grievance Redressal
For complaints or privacy violations, contact:
Grievance Officer
Name: Raghu
Email: grievance@helloweddy.in
Phone: 9429693608
As per IT Rules 2021, your issue will be resolved within 7 working days.